We’re not just here to care for you, we’re here to make you feel cared for. That ethos runs through the whole team and is our starting point for everything.
Care can take many forms and our residents all have different requirements so we take a fully rounded approach. Whether it’s help arranging your new room, mobility assistance or just taking the time to have a chat, our care is both practical and personal. We’re here to look after your emotional needs as well as your physical ones and our professional, trained staff are here whenever you need us, day and night.
Life is always about balance and we need different things at different times in our lives. At Highlands, we aim to provide the right balance between privacy and community, and support and independence. So if you need assistance with washing, dressing, toilet needs or taking your medication, we’re here, and if you’re just after the assurance that help is always at hand should you need it, we’re here for that too.
Highlands is your home and we do everything we can to make it feel that way. We know what a difference it makes to be surrounded by your own furniture and memories so you’re welcome to bring additional pieces with you to make it your very own space.
Our 24 single bedrooms each have a fitted carpet, curtains and a wardrobe along with their own ensuite WC and washbasin, with seven rooms also including an ensuite shower. The main house has 4 bathrooms, a shower room and a lift to the second floor accommodation. All our bedrooms are redecorated before residents move in.
Your time is your own so however you feel like spending your day, we have the perfect environment in which to do so. Relax and socialise in our sitting room where you can watch TV and DVDs, play board games or use one of our iPads, or be peaceful in the garden room or conservatory from where you can enjoy our beautiful grounds with ornamental terrace and fishpond. The view over Woodbridge and down to the River Deben is simply stunning and with a summerhouse and comfortable chairs, ramps, hard footpaths and raised beds, everything is ready and accessible for you to find the perfect spot to take it all in.